Froomle Overlay Privacy Policy

This page describes the privacy behavior of the Froomle Overlay Chrome extension.

Privacy Policy

The Froomle Overlay displays Froomle content analytics and recommendation diagnostics directly on webpages with a detected Froomle integration.

It is intended for Froomle customers and authorized Froomle team members who inspect item, recommendation, and page performance on websites they are permitted to access.

Data the extension accesses

The extension processes only the browser-side information needed to detect a Froomle integration, authenticate the user, and display relevant metrics. This may include:

  • the active page URL and hostname

  • Froomle-related DOM markers and typed item identifiers

  • page type, current-item context, recommendation identifiers, and recommendation list attribution

  • Froomle SDK runtime signals when the page exposes them

  • request metadata and relevant request-body fields for Froomle recommendation and event endpoints

  • the detected Froomle API origin and environment

  • the signed-in user’s name, email address, and authorized organizations or environments as supplied by the tenant’s identity provider

  • tenant-scoped OAuth access, ID, and refresh tokens

  • extension preferences such as theme, visible metrics, metric order, overlay visibility, and badge positions

The extension does not access passwords, payment information, health information, personal communications, precise GPS location, or unrelated cookies and browser storage.

Data the extension sends externally

The extension communicates with the Froomle services required to provide its user-facing functionality:

  • The detected tenant’s Froomle identity provider receives OAuth authorization and token requests used for sign-in, token refresh, and sign-out.

  • The detected Froomle Metrics API receives the authenticated environment and either typed item identifiers or a page type needed to return the requested metrics.

  • Froomle infrastructure and security logs may process the user’s IP address, request time, requested service path, and technical request metadata.

The extension does not send the full page DOM, page text or images, arbitrary browsing history, complete recommendation or event payloads, cookies, passwords, or extension preferences to the Metrics API.

Production authentication and Metrics API requests use encrypted HTTPS connections.

How data is used

The extension uses this data only to:

  • detect and describe the active Froomle integration

  • authenticate the user and enforce tenant and environment access

  • request and display item, recommendation, and page metrics

  • retain the user’s local extension preferences

  • maintain service security, reliability, and abuse prevention

The extension does not use data for advertising, cross-site profiling, resale, creditworthiness, or lending purposes.

Data retention

Authentication tokens and per-tab detection state are stored in Chrome session storage. They are removed when the user signs out or the browser session ends.

Extension preferences are stored locally by Chrome until the user changes or resets them, uninstalls the extension, or clears the extension’s storage.

Metrics requests and authentication requests may appear in Froomle infrastructure, access, and security logs according to Froomle’s operational retention practices. The extension does not create a separate remote copy of the inspected page.

Data sharing and sale

Froomle does not sell data accessed by the extension.

Data is processed by Froomle and its infrastructure service providers only as necessary to provide, secure, and operate the extension’s stated functionality, or when required by law. It is not transferred to third parties for advertising or unrelated purposes.

The use of information received through Chrome APIs adheres to the Chrome Web Store User Data Policy, including the Limited Use requirements.

User controls

Users can:

  • sign out to remove the active authentication session

  • change or reset locally stored extension preferences

  • disable page overlays while retaining integration detection

  • uninstall the extension to remove its locally stored data

Support

For privacy questions or requests related to the Froomle Overlay, use the support process at Support.